FAQ

No two replacement projects are alike. In order to figure out how much your window or door replacement project will cost, we will need to wholly know your wants and needs. Arrange a complimentary, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design specialist will work beside you to understand your project, pick high-quality products and measure for your replacements.

In addition to offering high-quality products in various styles, we also have payment and finance options to help make your replacement project realistic.

It’s our mission to make certain that we answer all of your questions about windows and doors from Pella of Kalamazoo. We’ll review all the features and choices available to you, including material choices and energy-efficient enhancements. To make sure we can cover everything, we recommend you schedule about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you choose the perfect windows or doors for your Kalamazoo-area home and your budget. It’s best to set up your complimentary, in-home consultation when all of the decision-makers are able to be present. Our Pella® expert designer will work through a host of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Kalamazoo-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you prefer?

Precisely quoting your replacement windows or entry door project is dependent on the information we are given through the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Kalamazoo are run by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must complete a thorough set of training courses to ensure your windows and doors are appropriately installed and match Pella’s warranty criteria. You can read more about your no-mess, no-guess installation day here.

Before they can be brought on board, Pella orders installers to pass a drug test and background check. Our installers are fully backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this affect you? Not only could you recognize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The advantage of Pella® vinyl windows is that you will not have to paint them. They are available in a variety of colors, so you’ll find a color that accompanies your house. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Kalamazoo gives you services and support that big-box stores can’t. Our knowledgeable staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work handling any issues.

There are a variety of reasons why Kalamazoo-area folks choose Pella of Kalamazoo for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Kalamazoo has a dedicated window and entry door showroom. This distinct way of doing business provides you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Kalamazoo has a high-quality, energy-efficient and reliable solution.

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