Replacement Windows and Replacement Doors | Pella Kalamazoo
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Local Reviews
Rated 4.4Based on 43 customer reviews
Matthew K.
Midland, MI
Were there any memorable aspects of your experience?This is my 3rd purchase from Pella on my 3rd (different) house. Of the 3 purchases and installs, this was the only one that had many issues. 1) I was contacted via email a few days prior to the install to say that my phone number wasn't correct and to please confirm. This was frustrating because the phone number that was listed in the email was not only correct but had been called previously by Pella to arrange for the install. 2) On the day of the install, the Installers were about an hour late. Turns out, someone from Pella had given them an address from my 1st home install (which was 8 years ago). Additionally, they were provided with a work phone number (not the correct one from #1 above) that was about 6 years old. 3) As part of the install, there were apparently insufficient pieces, so the Installers had to fabric some. This resulted in a few pieces requiring a return visit for painting. Not a huge deal except that the person sent by Pella to paint really needs to learn how to paint. I mean, nothing against him (Andrew), but he took nearly an hour to do 1 coat. Further, he did that coat with a roller brush. He then asked whether I wanted him to do another coat (which he DEFINITELY needed to do), but that he would have to wait probably 30 minutes for the first coat to try. I said No thank you, but could you leave the paint and I'll do it? He did. That weekend, I bought a brush and a small roller and did what he should have done - use the brush to apply a significant amount of paint to the fresh wood and then use the roller to create a nice finish w/o brush marks. Took me under an hour. Love the product, just wish it had been as smooth as the other 2 dealings with Pella.
Mike B.
Petoskey, MI
Why did you choose Pella?We have Pella windows and have liked their quality
Were there any memorable aspects of your experience?Your salesman did a good job going over options and pricing
Kari S.
Kalamazoo, MI
Why did you choose Pella?The quality is absolutely better than anything else we looked at
Were there any memorable aspects of your experience?Everyone we have worked with has been fantastic
Displaying of 43 reviews

Welcome to Pella Kalamazoo

At Pella Kalamazoo, we’re passionate about three things: windows, doors, and helping you find the best products for your window or door needs. This passion has shown through our years of service in the Kalamazoo area and the variety of accolades our products have earned. Wood windows will always be special to us – after all, strong and beautiful wood windows are what originally set us apart. Now, we’re also known for three broader reasons: our superior customer service, our leadership in environmental stewardship and our commitment to offering high-quality windows and doors.

Our experts are ready to help you find all the information you want about our one-of-a-kind Pella products and features. We’re confident our wide variety of styles will fit your replacement window or door needs. We offer many innovative glass options in terms of their energy efficiency. Even if you aren’t finding what you’re looking for, our craftsmen can make virtually any window you have in mind. So browse our site, call, or stop on by our Kalamazoo Showroom – we’d love to show you how stunning the view is through a Pella window or door.

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Learn more about Pella Windows and Doors Kalamazoo

Pella Windows and Doors has provided expert installation of quality replacement windows and doors in the Kalamazoo area for a long time. Our commitment to professionalism shines through and our products are guaranteed by an industry-leading warranty. You may visit our showroom to see our products for yourself or reserve an appointment with one of our professional consultants so they can become more knowledgeable about your residence's unique details and review your options.